FAQs

When will my order ship?

We are in a different world due to Covid-19, and we spend so much time making sure your products arrive to you safely. Please allow 3-5 business days for processing and an additional 5-7 business days for shipping. Thank you so much for your patience, we appreciate this more than you'll ever know.

I received my hat, but I didn't receive my shirt. Where is my shirt?

We are just as excited for you to receive your goodies as you are! Some items are shipped separately. We would hate to hold up the receival of your goodies, so we do ship as soon as possible. 

Why are my limited edition items packaged differently?

Our limited edition items are the most special items available for purchase on our site. Every item is packaged with a note from our Founder, Saria herself so she adds her own personal touch to each package.

Which items are limited edition?

The items on site that are limited edition will be clearly marked in the product description. 

If you have any other questions, we will be happy to assist! We are always looking for new ways to make changes that make sense to our customer.

Please shoot us an email at contact@sportsimist.com